For example, it could be your name and address, a school pupil’s record or a client’s health information. When you use a council service we will normally collect data about you in order to provide that service to you. The law provides safeguards for you against the risk that a potentially damaging decision is taken without human intervention. The right does not apply in certain circumstances such as where you give your explicit consent.

You trust us with your personal information and expect us to protect and use it and share appropriately. itservice-datenschutz operate an information governance regime, train staff in data protection, privacy and security, and have practices to manage personal data from collection through to destruction. We have operated privacy impact assessments for a number of years to ensure the risks to your privacy are assessed when introducing new systems or changes to processes. Each department appoints a data protection representative to co-ordinate compliance with the Act, including security, subject access requests and employee awareness. The University also recognises that there is a requirement that data protection should be embedded in all activities involving processing personal data across the University.

Once proof of ID and any fee has been received, you will receive the information requested within one month. You will also need to provide us with a description of the information you are looking for to enable us to locate it. If HFRS are unable to provide the information in the format you request HFRS will write to inform you and ask for your alternative preferences. We can advise on the different approaches we have seen implementing policies, processes and procedures.

You have the right to request any inaccurate information to be corrected and/or updated. To update or correct your information HFRS will need the new information and proof that the change requested represents the facts e.g. changing your maiden name to your marital name would require you to evidence a marriage certificate. To use these rights, you can contact us via our contact us form, please select I want to “Make a Data Protection Request”.

If your data has been submitted to us in our role as a processor by or on behalf of a Salesforce customer and you wish to exercise any rights you may have under applicable data protection laws, please inquire with them directly. Because we may only access a customer’s data upon their instructions, if you wish to make your request directly to us, please provide us the name of the Salesforce customer who submitted your data to us. We will refer your request to that customer, and will support them as needed in responding to your request within a reasonable timeframe.

Policy On Handling Data Subject Requests

If this is the case, we will contact you within one month of receiving your request to notify you and provide a full explanation. Information requested as a SAR will be provided free of charge (unless you are asking for additional copies of information previously supplied, or we have good grounds to consider the requests unfounded or unnecessary). Personal data is defined within the legislation as ‘any information relating to an identified or identifiable natural person’, whereby the person can be identified directly or indirectly.

What Changes Has The New Data Protection Law Introduced?

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For example, we might use information about people who receive a service to carry out a survey to find out if they are happy with the service they received. The Financial Ombudsman Service is covered by the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). This places legal obligations on us, as a data controller, when we hold and process personal information about individuals. Where required by applicable law, we will only share, transfer or store your Personal Data outside of your jurisdiction with your prior consent. The NHS also has an additional set of guidelines, known as the Caldicott Principles, which apply to the use of patient information. All NHS organisations are required to appoint a Caldicott Guardian to ensure patient information is handled in accordance with legal and NHS regulations.

We have appointed our Medical Director as Caldicott Guardian in acknowledgement of how seriously we take the protection of your right to confidentiality. Our Medical Director is also a senior member of our trust board who understands the requirements for protecting the confidentiality of patient information as well as enabling appropriate information sharing. The General Data Protection Regulation (GDPR) requires organisations in the EU to protect personal data, and the UK has equivalent data protection laws. DPIA is a risk-based assessment used to ensure that the data protection rights and freedoms of data subjects are protected when processing of their data is performed by an organization.

The Information Commissioner’s Office

From employee records to customer databases, personal data is essential to the everyday operation of all businesses and organisations but data protection compliance is becoming an increasingly daunting task for many. For organisations that are required to have a Data Protection Officer (DPO) or a Data Compliance Officer (DCO), this outsourced model monitors personal data processing according to applicable data protection rules. When we process your personal data, we draw on a legal basis from the legislation. In most cases, we process your personal data in order to carry out duties and powers already laid down in other legislation, or to fulfil the terms of contracts it has with others.